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Virgin 360 remote controls

Burge1
On our wavelength

Hi, I can’t seem to find the answer to this. Have just accepted request to upgrade to TV 360, but the info just says “a” remote control will be sent. As we have two existing boxes will we automatically get sent two controls?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

newapollo
Very Insightful Person
Very Insightful Person

Hi @Burge1 

If you currently have two V6 boxes you should be sent two 360 remote controls.

If you have the older tivo box(es) then the tivo(s) will be swapped out for 360 boxes.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

Hi @Burge1 

If you currently have two V6 boxes you should be sent two 360 remote controls.

If you have the older tivo box(es) then the tivo(s) will be swapped out for 360 boxes.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts.
Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

Burge1
On our wavelength

Thanks very much. Fingers crossed then!