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damo_uk23's avatar
damo_uk23
Dialled in
9 months ago
Solved

Virgin Media Remote Control - Android App

Hey guys,

I've downloaded the Virgin Media Remote control for Android, but when I try to sign in to use it, I get a "Login Error" with two buttons: one with "Try again" and another with "Return to sign in". Is there anything that I'm doing wrong?

  • Kath_P's avatar
    Kath_P
    9 months ago

    Hi damo_uk23, 

    Thanks for coming back to us on this one. The Remote Control App is not compatible with the 360 box. This is all inbulit into the TV Go app now instead to make things easier. 

    Let us know if you have any further issues. 

    Thanks,