LG Magic Remote no longer controls Virgin TV360
LGG4OLED + Virgin TV360 + Apple TV
I recently upgraded to TV360 and found my LG Magic remote was no longer able to change Virgin channels. I use the LG Magic remote to control Virgin and my Apple TV
I’ve rerun the LG Set top box connectivity multiple times and used Ziggo as the set top box type too.
I’ve swapped the Lounge TV360 box with the kitchen TV360 box and rerun set top box connectivity, including above steps'
Unpaired and repaired LG magic remote, batteries out too
Swapped LG Magic remotes, doing the above
Hard reset LG TV with LG support
Been on the phone with LG and Virgin, both say their equipment is not compatible with each other
The LG TV recognizes the Virgin TV360 box, which tells me the HDMI connection is working. The problem is that the LG Magic remote is not sending the signal to Tv360 to change channels.
Browsing various forums I’m not seeing any threads about people saying their LG TV remotes are no longer able to control Virgin TV360. Which implies they are compatible, or everyone is using two remotes?
Can anyone shed any light?
Does the LG remote control any thing on the 360, if you select the 360 from the left hand side of the TV screen does it select the More Actions menu and allow you to do anything.
Have you tried both Ziggo Set-Top box and Ziggo Mediabox Next, my LG is paired using Set-Top box but I believe Mediabox Next works on some LG's.
