I've got two V6 boxes on the same account. I'm upgrading to 360 after receiving an email with the free upgrade offer. I've used the UPGRADE NOW app on one V6 box and the help video says that the second box will upgrade automatically after I've received a new remote and run the INSTALL app on the first box. The confirmation text says they are sending "a remote". Will they automatically send 2 or do I need to use the upgrade app on the second box to get a second remote?
You don't need to sue the upgrade app on the second box. The system should see that you have two V6 boxes and send out two 360 remotes.
Dave
I don't work for Virgin Media. I'm a Very Insightful Person, I'm here to share knowledge. Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
You don't need to sue the upgrade app on the second box. The system should see that you have two V6 boxes and send out two 360 remotes.
Dave
I don't work for Virgin Media. I'm a Very Insightful Person, I'm here to share knowledge. Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
