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Unable to order 360

Fibrahim
Joining in

2 weeks ago

Hi - I am unable to order 360 via my v6 box. How do I go about doing that?  Thanks.

Farid

 

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3 REPLIES 3

Mr_K
Well-informed

2 weeks ago

Are you sure you want to?  It's a downgrade from the V6. 

newapollo
Very Insightful Person
Very Insightful Person

2 weeks ago

Hi Farid,

Have you tried by signing into My Virgin Media ? There may be an offer there or you may see the option to talk to an agent using the online chat messenger.

If you have a VM landline then speak to regrades, it's a free call by dialling 150, or you can also dial  0345 454 1111 which is a free call included in most call plans, as it's the same as dialling an 01,02,or 03 number, however on some calls plans you need to redial after 1 hour to keep it as a free call.

You can also contact VM via WhatsApp on 0780 3089 684

Or you can contact VM on Social Media by either messaging 

Facebook: https://www.facebook.com/virginmedia  or Twitter: https://twitter.com/virginmedia

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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asim18
Fibre optic
In response to Mr_K

2 weeks ago

@Mr_K wrote:

Are you sure you want to?  It's a downgrade from the V6. 

Absolutely correct.

I had my 360 box delivered today. Truly atrocious. A complete and utter abomination. The entire user interface is basically 50% adverts, promos and annoyances, 40% lag, and 10% TV.

Even VM knows that the V6 is more valuable, because they wanted me to pay £90 for a V6 TiVo and the 360 was "free".

 

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