Forum Discussion

Stewarty2015's avatar
Stewarty2015
Tuning in
7 months ago

Re: 360 box ordering

Hi, I’m in the same boat, I’ve 2 V6 boxes and neither have the upgrade option! Can someone reach out please! Thanks 

  • BlueLou's avatar
    BlueLou
    7 months ago

    Hi Stewarty2015 

    Apologies for the confusion. A number of mails were sent out to customers who dont yet have the upgrade app on their box.  We have identified them and will be adding it in the next 48 hours.  Dont worry, you will get your new box in time for the launch of Sky Sports+!  

  • BlueLou's avatar
    BlueLou
    Virgin Media Staff
    7 months ago

    Hi Stewarty2015 

    Apologies for the confusion. A number of mails were sent out to customers who dont yet have the upgrade app on their box.  We have identified them and will be adding it in the next 48 hours.  Dont worry, you will get your new box in time for the launch of Sky Sports+!