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Tv 360 box flashing

Pirot
Joining in

on ‎20-03-2024 16:05

My tv369 box is flashing and turn off and on by itself, and lost channels get lost , how can I fix it pleas 

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2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

on ‎20-03-2024 16:38

No TV box should be restarting frequently of its own accord, there will be a fault causing this.

Faults can be reported by contacting VM on 150 from a landline or 0345 4541111 from any other phone. Staff do respond on these boards but it may take a couple of days.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Gareth_L
Forum Team
Forum Team

on ‎22-03-2024 16:51

Hello Pirot.

Thank you for bring the issue with your 360 box to our attention.

We are sorry to hear this is happening.

Has the box settled down now? 

Can you please check here for any known issues.

If nothing is listed and you still have the same fault, check your private messages,

As I have sent one to take some details and have a look from here.

That way you have the support if needed.

Gareth_L

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