Forum Discussion

Killsby77's avatar
Killsby77
Tuning in
2 months ago
Solved

360 box

We just had the new 360 box’s last week and we not getting on them we prefer old box’s don’t new controls Also don’t like sharing records at all I am not happy 😕

  • We prefer old  remote control it was chuck and easy to see but new one is hard see and use especially. My mum is near 80 she find very hard to use it but she found old box elso remote control easy to use.

  • japitts's avatar
    japitts
    Very Insightful Person

    What were the exact circumstances which led to you converting from TiVo/V6 > TV360? Migrations are voluntary but are a one-way trip.

    TV360 is designed around one central recording pool, shared by all multiroom boxes - which is fundamentally different to TiVo/V6 where each box has its own storage, albeit also with multiroom streaming between each one.

  • nodrogd's avatar
    nodrogd
    Very Insightful Person

    Horizon V360 is primarily a server based system, that is used in other countries with cloud based recording. In the UK the server can temporarily hold 2 recording locations when you convert 2 hard drive boxes, but when one of them eventually fails it will be replaced with a diskless streaming box & not another hard drive box.

  • Hi Killsby77,

    Thank you for your post and welcome to the community. 

    I'm very sorry to hear you're unhappy with your new box. 

    Can you advise which controls you're unhappy with?

    ^Martin

    • Killsby77's avatar
      Killsby77
      Tuning in

      We prefer old  remote control it was chuck and easy to see but new one is hard see and use especially. My mum is near 80 she find very hard to use it but she found old box elso remote control easy to use.

      • Carley_S's avatar
        Carley_S
        Forum Team

        Sorry to hear you feel this way Killsby77 

        The remote does have a voice control feature, if this is more suitable. We will certainly feed this back to the team on our side.