cancel
Showing results for 
Search instead for 
Did you mean: 

Spinning wheel in menus

Smevster
Dialled in

A few times in last couple of days I've encountered a lack of response in the user interface navigating around the home screen or in menus. Sometimes taking 5 to 10 seconds for things to load. This morning I had a blank screen with spinning wheel after deleting a recording. Stayed like this for about 40 seconds when I got fed up of waiting and pressed return key. 

The longer I've had the 360 software the more problems come out of the woodwork. Only upgraded for Sky Sports + and to be honest it isn't worth all this hassle.

Have an engineer coming next week. If they don't resolve the issues I'm ditching VM for Sky. Sick of this given how much I'm paying every month.

2 REPLIES 2

Smevster
Dialled in

20240914_123545.jpg

This is the spinning issue I had in the recordings menu this morning.

Hi @Smevster 

Welcome back to our community forums and sorry to hear you are having interface issues. We can understand the frustration caused. We are however glad that an appointment has been booked for you with our team. Please let us know how the upcoming appointment goes and if you need any further help.

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs