Just upgraded to TV 360 after 3 attempts.
I can hardly read the menu bar on the Home Screen - they’re using a grey font which is hopeless. It’s the same when you select a programme on the guide screen for more information, but the menu is so hard to see.
It’s convenient to be able to switch off the TV at night using the new remote, but when I switch it on again, I have to use the TV remote to select the Virgin 360 box.
not sure it’s progress.
les
Have you checked the setings on your TV set for brightness and contrast etc? I have recently had an upgrade to TV360 as well as a 360 mini. Both show the fonts as a bright white on the Guide screen.
TV 360 is connected to Samsung UHD TV, 360 mini is connected to an old 19" Toshibi HD TV, both have nice clear fonts
What TV do you have, as already advised the font should be white.
Do you have one power set to on in Settings on the 360 box and are using the red power on/off button on the 360 remote. You also need the HDMI control setting on your TV set to on.
I have an LG OLED55C46LA 4K OLED Smart TV
The one power is now set to on in Settings on the 360 box, but still no differnce.
Hi Les112
The one power is now set to on in Settings on the 360 box, but still no differnce.
You also need Simplink (HDMI-CEC) enabled in Settings > General > External Devices > HDMI Settings (I would also set HDMI Deep Colour to 4K within the same section) on your LGC4.
I also have an LG C4 (OLED48C46LA) which is currently running Software Version 23.23.05 and have no problems with the menu bar on the 360 Home Screen and font, although sometimes it can be difficult to read due to the actual static image VM are showing on that screen.
The actual 360 Home screen is always changing. It's a bit like the Home screen on the LG which keeps changing with different promotions and recommended content, and sometimes that screen can also be difficult to read.
It may boil to the actual settings you are currently using on your LG C4. For example if you have Energy Saving turned on then the screen brightness and text is always appear darker and may be difficult to read.
The screen brightness for text and images may be more manageable and clearer depending upon the Picture Mode you have set on your C4. Using the Auto Power Save mode means the images will be dimmer and text will be harder to distinguish.
I would say the same applies if you have it set to Standard mode, however each of us has their own preferences and the brightness of the actual room your TV set is in, even at different times of the day can determine the mode you are using.
I have mine set as Sports mode the majority of the time, although I also switch to Vivid mode for certain programs/times of the day/and equipment. (My firestick and firecube can look a little washed out depending what I'm watching and which apps I'm using until I change modes on the TV)
You have a modern TV with Filmmaker mode - use it. This mode disables unnecessary processing, like motion smoothing and excessive sharpening, so you get the most realistic picture quality.
Filmmaker mode work's best in a dark room, I guess you could say sitting in a cinema or similar environment, it does get rid of all the picture processing and you can also tweak the settings if you want to.
