Sound behind picture!

[Sueg3]

We had a problem where no apps would work. Contacted virgin and they passed to technical dept and they sorted it. However since then the sound is behind the picture and I don’t know what to do. So far every athletics race at the olympics has been, on my tv, a false start by around 2 seconds! 

[roy247 · Accepted solution]

If you are only using a TV to listen (no soundbar or audio system connected) try using one of the PCM audio settings.

Settings > Audio & Video > Audio output has three options:-

Follow Content
PCM 5.1 (HDMI only)
PCM 2.0

[Sueg3]

Thanks. I’ll try them when there’s something on I can see/hear to check.