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Sky Sports +

Davidfitz67
Joining in

Hi 

I’ve now got Sky Sports+ working which is great as there is an option to view different tennis matches of the US Open. It is frustrating however as every minute or 2 the screen freezes and then races forward. So frustrating that I’m being put off watching what I want and will be just viewing what is available on Sky Tennis channel. Is anyone else experiencing this as a problem?

8 REPLIES 8

bluecatt73
On our wavelength

Hi David. I'm experiencing the same thing. Like you, I was hoping to be able to choose which match to watch but have given up and I'm just watching the main coverage. I was also looking forward to watching my team in the EFL Cup tomorrow night - not so much now. The really galling thing is that the previous match choice option on Sky's tennis coverage worked perfectly!

Sizla1971
Joining in

Hi David 

I’m having the same problem while watching football on sky sports+. I’ve rebooted my box and hub but still freezing and skipping. It’s so annoying. 

roy247
Superstar

Just tried watching some of Dan Evans game on 520 using Sky Sports+ and didn't see any problems.

What game or games have you tried.

 

ozsat
Superstar

There are some similar issues being reported in Sky forums.

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1.2Gb/100Mb in Oxford (area 31) using SH5

newapollo
Very Insightful Person
Very Insightful Person

I had problems with picture freezing and jumping, also sound volume dropping( wasn't too bothered about the sound as the commentator was dreadful) watching the Middlesbrough v Stoke game on the red button feeds on 503 and 508 on both of my 360 Boxes. Rebooted both boxes and no difference. No problems watching the game using the Sky Sports app on android tablet 

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Ayisha_B
Forum Team
Forum Team

Hi @Davidfitz67 

Welcome back to our Community Forums and thanks for your post.

We're sorry for the issues experienced during the match.

If they continue moving forward, let us know so we can look into things further.

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


johnasimmons
Superfast

I've been having the same problem with the football on Sky Sports+

Hi @johnasimmons 

Thanks for posting and welcome back to the community.

What issues have you been having please and when has this occured? Is this on all boxes you have or just singular ones?

Best wishes.

John_GS
Forum Team


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