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Setting up TV channels

Daryl4
Joining in

on ‎05-11-2023 07:09

Hi all,

 

Had a look through the forum, contacted the WhatsApp and Live Chat team but I'm not getting a solution to the setting up channels error. It's only affecting some channels. Has anyone got a solution?

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ozsat
Superstar

on ‎05-11-2023 07:38

 need to provide more information like - which channels and what is the message or issue on the channels you expect?

==================================
1.2Gb/100Mb in Oxford (area 31) using SH5
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nodrogd
Very Insightful Person
Very Insightful Person

on ‎05-11-2023 10:07

This is usually what you get when the customes subscription channel data has yet to be received by the box. There is no error code, only an indication 100:70 (ie. 70% of the setup is completed).

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Gareth_L
Forum Team
Forum Team

on ‎07-11-2023 10:25

Hello Daryl4.

Thanks for your post and welcome to our community.

Can I just ask if the channels issue has resolved its self now?

If you can let me know that would be great.

Gareth_L

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