Hub 5 channel settings

For 2.4GHz only use channels 1 or 6 or 11 at 20Mhz

For 5GHz try channels 36 or 44 at a bandwidth that suits your devices.

This is what I'm using

Hi Jbarr87 

I haven't changed the settings on my hub 5 so they are set automatically by VM (screenshot  below)

If you do want to make any changes then you need to open a browser and log into your hub 192.168.0.1 (or 192.168.100.1 if in modem mode)  using the SSID and wifi settings password printed on a sticker on your hub

Advanced Settings > Wireless > Wireless Signal > click on Disable Channel Optimization  at the bottom then  click on Apply Changes. 

Then beneath both the 5Ghz and  2.4GHz sections click on the manual button, and in the drop down box click on the channel number you want to change it to, then scroll down and  click on Apply Changes.

(You could perform a search for an app such as wifi analyzer which tells you the strength of the channel you are connected on, and also shows other channels so you can decide if you want to change the channel number on your hub)

Just remember that although you can apply manual settings, the router has its own built in fixed limits to suit regulatory requirements. You can't override them. 

Thanks for the help

Hi all, I have a problem. After changing channels it's saving it for 5 minutes and after it's coming back to channel 44 for 5ghz and 11 for 2.4ghz. Virgin customer service sent me another router but it's doing the same thing. Anyone have any fix for this bug om hub 3.0 because virgin media it's not listening or even helping.... 

The Connect app ( even when closed ) will constantly try to force the VM Hub back into Smart Wi-Fi & Auto Channels.  It has to be Uninstalled from all devices to prevent intrusion.