Forum Discussion

Dave_the_Dive's avatar
Dave_the_Dive
Tuning in
2 years ago
Solved

Can't get into hub settings

Hello, I need to get into my hub settings to switch off 5g so I can set up a device on 2g, but I don't know my password to get access to the hub. I've connected to this link http://192.168.0.1 and I have this message " Sign in to view or modify your Hub 3.0 settings." but I don't know the password and there isn't an option for password recovery!

Can anyone suggest how to recover my password?

  • Adduxi's avatar
    Adduxi
    2 years ago

    That's a very common mistake on here.  You are not alone .....  😉

7 Replies

    • Dave_the_Dive's avatar
      Dave_the_Dive
      Tuning in

      No it's not that one, I've tried twice with it and each time it's rejected

  • Adduxi's avatar
    Adduxi
    Very Insightful Person

    If you have forgotten your password there is no recovery except to pinhole reset the Hub.  This will reset the passwords to the ones on the bottom of the Hub. 

    • Dave_the_Dive's avatar
      Dave_the_Dive
      Tuning in

      I have the hub password for connecting to WiFi, but it isn't the password for access to hub settings.

       

      • newapollo's avatar
        newapollo
        Very Insightful Person

        HI again Dave,

        there are two passwords on the base of the hub. The screenshot below shows where the settings password is located.

  • Thank you for your responses. I've just realised it's the hub password on the bottom of the hub and not wifi password !!!!  

    • Adduxi's avatar
      Adduxi
      Very Insightful Person

      That's a very common mistake on here.  You are not alone .....  😉