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JitteryPinger's avatar
JitteryPinger
Super solver
2 years ago
Solved

Hub 5 - 160Mhz won't set?

So I've a new Hub 5 on Gig1, I have many devices support WiFi 6 and wan't to get the best out of them however when I configure the 5Ghz band channel width to include 160mhz it reverts back to 80mhz after clicking apply.

Anybody else having this issue and is their a fix yet?

  • Try first setting the 5 GHz channel number to 36 or to 100

5 Replies

  • Client62's avatar
    Client62
    Alessandro Volta

    Try first setting the 5 GHz channel number to 36 or to 100

  • OK back again, I took one of Virgin's new wifi pod things even with it off and the hub reset the wifi settings are now stuck in stupid mode.

    - Can't change wifi settings, bandwidths are reduced and WPA2 is forced?

    Absolutely regret getting this **bleep**e.

  • Client62's avatar
    Client62
    Alessandro Volta

    These issues are why we consider the Hub 5 is only fit for use as a modem 
    and why we purchased retail network equipment so as we have full control of the configuration.


    You can turn off the VM Pod & do not bin it !  VM may charge £86 per VM Pod if they are not returned.

    Connect to the Hub 5 menu at http://192.168.0.1/  

    Disable Smart Wi-Fi / Wireless Channel Optimization

    You are now free to adjust the Wi-Fi settings again as desired.

    AVOID :

    1) use of the VM Connect app - it will re-enable Smart Wi-Fi / Wireless Channel Optimization 

    2) use of the Hub 5 RESET button - this reverts to a Hub 5 firmware version where WPA3-SAE fails to connect & has the Hub 5 DHCP server failure issues.

  • Thanks for the assistance, it took a while for the hub to finally come to its senses after disconnecting the pod.

    Before it did I could even turn off 2.4Ghz, I have now managed to acheive what I wanted.

    While I'm aware these hubs are hit and miss and modem mode is pretty much the way to go I'm pretty sure theres an issue in my area and getting that diagnosed whilst in modem mode using third party kit is just not going to happen.

    I've just been made aware I've got to move address soon and can't imagine where I'll be heading next is going to be in Virgin's coverage so will probably not be an issue for long.