Recordings ending early

[omk298]

We have our box set to record 15 minutes after the show ends, but it is consistently stopping before the end of the show. This is Taskmaster on Channel 4 HD - it cuts off each episode before the credits start. It's set to series link, and has been consistent across series, including the one that's just started.

Any ideas what to do to fix it? 

Thanks

[roy247]

Did you set the series link for Taskmaster using the "Advanced options", if you didn't then delete the series link and try using the "Advanced options" to set a new series link and add the 15 minutes to the end.

[omk298]

Sorry, what/where are Advanced Options? I've set it from the program guide

Thanks

[roy247 · Accepted solution]

When you press the Record button you get Record series, Record this episode and below that you will see Advanced options where you can change the start and finish.

[omk298]

Found it now, thanks. Strangely when I set seemingly any other program to record the advanced settings show the defaults (15 minutes afterwards), but Taskmaster came up with 0 minutes. I've now set it to 15 minutes on a new series recording, so hopefully that's fixed. 

Thanks

[Akua_A]

Hi @omk298 

Welcome to our community forums and sorry to hear you were having issues with your recordings. We are glad to see @roy247 was able to help with this. Please do not hesitate to contact us if you need any further help and we will do our best to assist.

Thanks,