Forum Discussion

Dchurch's avatar
Dchurch
Tuning in
2 years ago

Netflix load screen shows when clicking on Youtube kids

As per the title above. It's a strange issue. It doesn't cause any major issues, but it is indicative of the various bugs that keep cropping up on the 360 box.

  • newapollo's avatar
    newapollo
    Very Insightful Person
    2 years ago

    Hi Dchurch 

    Have you tried resetting your 360 box?

    To factory reset go to Settings (the cog at the end of the Home menu) > System > Factory Reset. It's actually misnamed and only a partial system reset and not a complete factory reset. You are given 2 options

    Keep Recordings
    Format Disk

    Choose Keep Recordings, that means you won't lose your recordings and any planned recordings or series links you've set up. You will have to sign into your apps such as iPlayer, Prime, Netflix and ITVX again. Also Match frame rate and Standby power consumption will go back to their default settings if you have changed them.