Managed to get my issue resolved by deleting the regardings and then rebooting the box, then i had to reboot the other V6 in order for the 360 software to eventually automatically load onto the box.
Found the answer whilst searching the forums.
Forum TeamHi MacmillaN
Thanks for your post.
We're sorry to hear there was an issue ordering one of the new remotes.
When this arrives, if there is only one remote, please pop back to us and we'd be happy to look into this further for you.
To start your upgrade select (with your current V6 remote) “Upgrade to Virgin TV 360 now” from the Home screen. When you see this screen press OK on your V6 remote to continue. When you see this screen, it's time to take one 360 remote out of the box we sent and pull out the tab. Then follow the on screen instructions.
If you have any issues or need any support, please pop back to us and we'd be happy to help.
Managed to get my issue resolved by deleting the regardings and then rebooting the box, then i had to reboot the other V6 in order for the 360 software to eventually automatically load onto the box.
Found the answer whilst searching the forums.
