on 10-03-2023 18:01
I've had an issue with BBC1 and BBC2 for weeks. An App not accessible error appears with a CS2400 error. I habe tried restarting the box. I have also contacted virgin and was given a 5 day resolution time but this has elapsed and its still not resolved.
What is going on here and how can I get it resolved? The people I spoke to at virgin don't seem to have an idea what is going on, but checking these forums its doesn't look like an isolated issue.
Thanks
on 17-07-2024 12:26
any ideas what to try now?
cheers
on 19-07-2024 16:14
Hi benbmw1980
Thanks for getting back to us. What we can do is arrange for an engineer to visit and look at replacing the TV box for you. I've popped over a PM so I can take your details 😊