Forum Discussion

Redfly's avatar
Redfly
Joining in
3 years ago

CS2400 error

I've had an issue with BBC1 and BBC2 for weeks. An App not accessible error appears with a CS2400 error. I habe tried restarting the box. I have also contacted virgin and was given a 5 day resolution...
John_GS's avatar
John_GS
Icon for Forum Team rankForum Team
3 years ago

Hi Redfly 

Apologies, this is something we're continuing working on fixing asap.

Best wishes.

Doudar's avatar
Doudar
Fibre optic
3 years ago
Still happening, was seeing this error every 30 seconds or so on Tuesday this week. Made watching any BBC programs impossible. Now it's back to 2 or 3 each evening.
  • Paulina_Z's avatar
    Paulina_Z
    Forum Team (Retired)
    3 years ago

    Hi Doudar,

    Apologies that this issue is impacting you as well. Our team is still working on resolving this issue. 

    We do apologise that this is still ongoing. We'll update the thread as soon as we have an update on this.

    Thank you.

    • woltoncarr's avatar
      woltoncarr
      On our wavelength
      3 years ago

      This CS2400 error shows on my BBC channels now. I phoned up and was told it would be fixed 25 May. That deadline has expired and still get the error. Needs resolving