Forum Discussion

Redfly's avatar
Redfly
Joining in
3 years ago

CS2400 error

I've had an issue with BBC1 and BBC2 for weeks. An App not accessible error appears with a CS2400 error. I habe tried restarting the box. I have also contacted virgin and was given a 5 day resolution...
Redfly's avatar
Redfly
Joining in
3 years ago

Thanks for the reply. I have been using the work around but it isn't really a long term solution (and I have had to do this since reading about it on the forums here weeks ago). Does anyone have an idea when is this likely to be fixed? 

Ayisha_B's avatar
Ayisha_B
Icon for Forum Team rankForum Team
3 years ago

Hi Redfly 

We don't have a set timeframe but as soon as the issue is resolved, we will update the thread. 

  • Redfly's avatar
    Redfly
    Joining in
    3 years ago

    This issue has still not be resolved for anyone wondering.

    • John_GS's avatar
      John_GS
      Icon for Forum Team rankForum Team
      3 years ago

      Hi Redfly 

      Apologies, this is something we're continuing working on fixing asap.

      Best wishes.

      • Doudar's avatar
        Doudar
        Fibre optic
        3 years ago
        Still happening, was seeing this error every 30 seconds or so on Tuesday this week. Made watching any BBC programs impossible. Now it's back to 2 or 3 each evening.