Forum Discussion

dbiddle2020's avatar
dbiddle2020
Joining in
2 years ago

Apps - ITVX and iPlayer not working

Hi, 

When I open the iPlayer and ITVX, Channel 4 Apps I get a blank screen and nothing happens.

Netflix works though!

Restarted the Tivo box 

Any suggestions?

5 Replies

  • dbiddle2020's avatar
    dbiddle2020
    Joining in
    2 years ago

    Obviously not a TiVo, it's like referring to a vacuum as a "hoover".

    It's a 360 box 

     

    • roy247's avatar
      roy247
      Hero
      2 years ago

      If you have you tried tried rebooting the box by switching the power off and on again with the switch on the back of the box and that makes no difference try a factory reset of the box using the keep recordings option.

      You will need to sign in to your apps again.

       

    • Robert_P's avatar
      Robert_P
      Icon for Forum Team rankForum Team
      2 years ago

      Hello dbiddle2020

       

      Were you able to follow roy247's advice and resolve the issue? Lets us know if you need further support and you can also check here.

      • dbiddle2020's avatar
        dbiddle2020
        Joining in
        2 years ago

        Hi, It has started to work again now, without any additional input from me.