360 is ... DO NOT UPGRADE

[Koppykat]

What a mistake to make upgrade to our best tv360, I have had it 2 days and its going out the window i want my old reliable system back, home screen very slow to load recordings failing to play halfway through no time step button to quickly move through programs is the 360 box better or is it only the tivo v6 boxes that have this problem  other problems upstairs cannot connect to the box downstairs i am fuming will definitely be looking for a new supplier if not sorted..

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[roy247]

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@Koppykat wrote:  no time step button to quickly move through programs 

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One thing at a time do you mean no fast forward or rewind when watching live TV or recordings, try pressing the << and >> , if you just want to skip back 10 seconds and forward 30 seconds press < and > next to the OK button.

[Tavis75]

As well as those issues you also lose the following features; Wishlists (where you can set the box to record programs on certain subjects or featuring certain people), undelete, series link+, series link manager, suggestions, setting of series links for programs not in the current TV guide, ethernet control, keyboard support via USB, switching between tuners with constant buffering, skip-back on fast-forward, quickplay, default recording options, cancelling individual recordings from a series link, multi-channel series links, radio channels allowing recording of radio, separation of recordings between boxes, watching recordings when internet is not available and probably a few others I've forgotten.

Also, extra boxes do not have their own hard disks or tuners (unless converted from a V6 box), so you lose storage space and recording ability and are also reliant on the main box being on to watch and set recordings and also on having a decent wi-fi signal (or ethernet cable) between the two boxes when watching recordings.

[Tavis75]

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@roy247 wrote:

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@Koppykat wrote:  no time step button to quickly move through programs 

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One thing at a time do you mean no fast forward or rewind when watching live TV or recordings, try pressing the << and >> , if you just want to skip back 10 seconds and forward 30 seconds press < and > next to the OK button.

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I would assume they mean the 15/30 minute increment markers that you can skip to when fast-forwarding on the V6\TiVo, which I believe are not present on the 360.

[roy247]

Hi Tavis75,

Can't remember all these features that I possibly didn't use much or just took for granted after using 360 for 5 years you just use what you have. I guess if you know what this skip feature is called you will probably find it on TiVo's patent list.

You can always use the 360's voice control to skip forwards or rewind but not everyone likes using that, I don't use it I much prefer pressing buttons.

[nodrogd]

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@Koppykat wrote:

What a mistake to make upgrade to our best tv360, I have had it 2 days and its going out the window i want my old reliable system back, home screen very slow to load recordings failing to play halfway through no time step button to quickly move through programs is the 360 box better or is it only the tivo v6 boxes that have this problem  other problems upstairs cannot connect to the box downstairs i am fuming will definitely be looking for a new supplier if not sorted..

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It's not an upgrade, it's a migration to a totally different platform that is the property of Virgin's parent company (a far bigger international cable operator). It's similar to going from Andriod to Apple iOS, some things work better than others. If the migration was voluntary then you are stuck with it.

[Ashleigh_C]

Hi there @Koppykat 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue with your service and thank you to our community team for their help so far. 

I can see that you have mentioned you are experiencing some issues with your recording feature. I am very sorry that this has happened! Can I ask to clarify, are the recordings only playing half way though then stopping? If so do you get an error message?