@HavencroftKev wrote:
Hi guys any help would be much appreciated.
My 360 box over recent weeks has become really slow, it used to be so speedy. Apps take an age to load and the tv guide menus are sluggish and at times unresponsive.
I've done a factory reset and replaced batteries on the remote but nothing seems to have helped.
Does anyone have any ideas?
Hi @HavencroftKev
Do you see any onscreen error messages when having problems eg CS9993?
If the apps are taking an age to load then it may be an issue with your internet. Do you have problems with other internet connected devices?
TCheck the network settings on your 360 box by going to Settings > Network >
There are two options The first setting should state if you are connected to the hub and which band eg 2.4 or 5 - you can also press OK to change connection from there
The second setting Diagnostics gives a visual representation of your connection status, signal quality and connection speed
Do you have much recording space left? If not then this may be making the box to be sluggish.
You can fine tune recordings and recording space by going to Recordings > View All >
There is a percentage indicator in the top left hand corner so you can see how much HDD space has been used.
Clicking on the top row and selecting Manage Storage > Enter your pin number > brings up a new screen where you can set your default options for deleting recordings
Auto-delete when space needed can be switched to Off or On. This function will automatically delete the oldest content when disk space is required for a new recording. By default, it’ll be off for existing users but for new installs it’ll be on. (This may be why when the 360 gets to around 80% full some recordings fail, possibly depending on the length of the program, and older recordings are deleted)
You can also further fine tune recordings Fast Clean-up options
If you have more than one main box select the box you wish to perform these actions on
From there you can :- Delete all fully watched programs.
Delete all recordings older than 6 months.
Delete all recordings.
Stop all future recordings.
Delete and stop all recordings.
You can also protect shows and ensure they aren’t auto deleted when auto delete is turned on:
Saved > Recorded > See All Highlight (select) the program by name and click on the edit “pencil” icon on the right side of the bin (delete) icon, then either turn on or off Protect from auto-delete for that program.
DaveI don't work for Virgin Media.I'm a Very Insightful Person, I'm here to share knowledge.
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