360 box not playing recordings

[Marco68]

I have two Tivo boxes converted to 360. The second box is used by my elderly mum. Every day now for the past four or five days when she starts to go and watch something she has recorded, it will not play any recordings she just gets a spinning wheel. Once I reboot the box though it then works normally. What is going on as this cannot be right? TIA

[Marco68]

Hi Daniel,

Yes thanks engineer coming tomorrow.

[Carley_S]

Keep us updated @Marco68 should've any further concerns at all. We'll be here to help on the community forums if needed :).