Forum Discussion

Mike1957's avatar
Mike1957
Tuning in
2 years ago

360 box - audio sometimes drops out from sound bar (HDMI ARC)

I have a Hisense TV, Samsung HW-Q60T sound bar and new Virgin 360 box. All works well but occasionally (like 2 or 3 times during the evening) the sound switches from coming out of my sound bar and re...
360
Arc
audio
issue
Problem
samsung
solution
solved
sound bar
TV
Mike1957's avatar
Mike1957
Tuning in
2 years ago

The issue is not with the sound bar. The issue is with the Virgin TV 360 box. I didn't have a problem with the old Tivo box. The problem is with the software or hardware in the V360 box

Matthew_ML's avatar
Matthew_ML
Icon for Forum Team rankForum Team
2 years ago

Please can you try it without the sound bar and let us know if it does the same or it works fine?