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360 Netflix Amazon - Reboot needed every day

Jpartlet
Joining in

Just upgraded from V6 to 360 (same box) - Never had the issue on V6 - When accessing Netflix and Amazon most days i need to reboot box or factory settings to get working again - Software version 5.05 - CS Error message about network connectivity - on checking all good and never had issue before on v6 with same setup.

Very annoying

 

2 REPLIES 2

roy247
Community elder

What's the CSXXXX error code,  you shouldn't need to reboot the box or do a factory reset to work with the apps.

Is the box set to fast start or active start and left switched on at the plug overnight.

 

Kath_F
Forum Team
Forum Team

Hi Jpartlet, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear you're having this issue on the Netflix and Amazon apps. 

As mentioned by roy247, can you let us know the specific error message you're getting when trying to launch these apps? 

Do you notice the issue on any other apps too?

Is live TV or On Demand/Catch up content affected?

Pop back and let us know so we can help further. 

Thanks, 

Kath_F
Forum Team

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