Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

2nd box pause live tv

Pablofingers
On our wavelength

3 weeks ago

Hi folks, problem with my 2nd vm box - I can't pause live tv for more than 5 mins. Real annoying! Can't find a setting that changes that value. Anyone got any thoughts on this, please?

Regards,
Paul
0 Kudos
3 REPLIES 3

japitts
Very Insightful Person
Very Insightful Person

3 weeks ago

You've not said what combination of boxes you have, but I'm going to assume you have a TV360-master and your second box is a TV360-mini.

On this basis, what you describe is normal behaviour. Your master box has a hard drive and therefore all the recording capability. The mini-box, half-the-height, doesn't have an HDD and thus relies on the master for all recording. It has a short buffer for live TV, I thought it was approx 4mins30 but that may vary.

If you're going to want to pause the mini-box for longer than that, then you should set the programme to record which will use the master box's HDD. Then by all means watch the recording "live"

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos

Mr_K
Well-informed

3 weeks ago - last edited 3 weeks ago

If its one of the newer 360 miniboxes, it won't do, as no hard drive. 

No issue with the older V6,  another 'downgrade'. 

0 Kudos

Ashleigh_C
Forum Team
Forum Team

3 weeks ago

Hi there @Pablofingers 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

I am so sorry that you have faced this issue with your live pause, and a big thank you to our community team so far for their advise. 

Are you able to confirm which Set Top Box you are trying the live pause on?

 

0 Kudos
Top