a month ago
I am having the same issue, had a virgin mobile contract and only part got moved onto O2. Spoke to Virgin who say my account details don’t exist and that means I can’t log into my account to check any details
Hi @lewiscooper15
Thanks for posting and welcome to the community. Please do make your own thread in the future 🙂 we've moved it for you today.
I'll send you a PM to help with this mobile loan log in reset :).
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
