Forum Discussion
- Daniel_EtForum Team
Hi maryannw 👋 Thank you for your post and welcome to the Virgin Media Community 😀
We're sorry to hear about the poor experience you've had 😔
In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.
If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.
Regards,
Daniel- gwolstencroft1Joining in
Hi - I have got the same issue, any help would be great
- John_GSForum Team
Thanks for posting and welcome to the community.
How may we assist you this evening? Are you wanting help to log in to your Portal or do you need help with how to pay the loan off?
If it's the latter, please call the team in the morning from 9am, on 0345 602 4420.
Keep us posted 🙂
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