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Carly32 · 2 weeks ago

Hello, can someone please advise me, I have a mobile phone through Virgin finance, I want to pay off the remaining balance. I'm getting messed around by O2 and Virgin saying neither of them can help me. Is there a specific phone number I can call? Please help. Thank you.

newapollo · 2 weeks ago

Hi @Carly32

There's a dedicated team on 0345 602 4420. They will be able to assist with your balance and take the payment

Dave

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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newapollo · 2 weeks ago

Hi @Carly32

There's a dedicated team on 0345 602 4420. They will be able to assist with your balance and take the payment

Dave

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks

The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
·.¸¸.·´´¯`··._.·* Wishing you a Merry Christmas and a Happy New Year *·._.··´´¯`·.¸¸.·´

Carly32 · 2 weeks ago

Thank you very much! Been back and forth with both Virgin and 02, without much luck.

Beth_G · 2 weeks ago

Hi Carly32

Thanks for your post, welcome to the Community Forums.

Sorry to hear you had some trouble initially trying to find the right team to speak to about your handset loan. I hope you've now been able to get this sorted.

Thanks @newapollo for your help with this one!

Beth

Virgin Media Virgin Media Community

Virgin Media Virgin Media Community

Need a phone number to pay off the finance on my virgin device plan.