Forum Discussion

Bartonjen's avatar
Bartonjen
Joining in
11 months ago

Finding out when my device contract ends

Hi, 

Can someone please advise when my device contract runs out? 

Thanks 

Jennifer Barton 

3 Replies

  • Gareth_L's avatar
    Gareth_L
    Icon for Forum Team rankForum Team
    11 months ago

    Hi Jennifer.

    Thanks for your first post and welcome to our community.
    Where you mentioned a device contract, would this be a loan for a mobile handset?

    If so, we can check for you from here.

    It's just a matter of passing security over a private message.

    If you can check your logo at the top right of your screen that would be great. 
    Gareth_L

    • holliek52's avatar
      holliek52
      Joining in
      5 months ago

      I have the same problem, I need to know when 2 device plans end but I can’t get through to an actual person on the phone

      • Molly_T's avatar
        Molly_T
        Icon for Forum Team rankForum Team
        5 months ago

        Hi Holliek52 👋 Welcome to the community forum! 

        We can re-send any information about the handset loan, we will just need to clear security to do so!

        I will send you over a PM to do this. Please keep an eye on your Inbox 📩 in the top right corner of the page. Thanks for your patience in the meantime! 🌞