Find virgin mobile handset plan as leaving 02 - need to resolve payments

[Nik4]

Please help as does not appear on O2 bills and they can’t it won’t help

i am leaving as I can’t access my own account due to login issues as need a code and the phones are my my grown up daughters who I pay for - a nightmare as I am billpayer

think May need to keep paying virgin on handset plan but needs checking

[Matthew_ML]

Hey Nik4, thank you for reaching out and I am sorry to hear this, also a warm welcome to the community I am sorry to hear this.

Let me send you a DM so we can look into this.