Virgin Media: TiVo® service
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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Service disruption on funeral date 19/09!!!

I and my neighbour in north London have received messages from you informing us of works being done on MONDAY 19th SEPT & disruption of service & that the service will likely resume by 6pm!!!  We are now left extremely  stressed and alarmed that this...

Andieb by Tuning in
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Resolved! Known issue: Sky Sports Red Button - +++Resolved+++

Hi there, We're aware some customers may be experiencing difficulty watching Sky Sports Red Button events. Our support teams are currently investigating. You can find updates on known service issues in your area here: o...

Replacement Tivo Remote Control

I wonder if someone can help me, my mum's Tivo remote has stopped working this afternoon & I was looking to order her a replacement.She has just has a cataract operation so is struggling to use her laptop to log into her account & when I tried to ass...

Nikkim1 by Tuning in
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I'll run through my system then ask a question.TiVo into Denon AVR 2700 surround sound receiver using HDMI, the receiver has 2 HDMI out, one goes to my lounge TV a Phillips 4k, the other feed via a 10m HDMI lead goes to my small Samsung full HD TV in...

TiVo box overheating

Hello all, I've recently replaced an old Bush TV with a new TCL TV. Everything was fine until a notification appeared in the TV that the device was overheating. Upon inspection the TiVo box was extremely hot to touch so I turned it off until it had c...

Menus work but no picture or sound

We suddenly have a black screen and no sound on live TV and all recordings. All the menus still work and can navigate around, but no pictures/sound. We can even get subtitles!any suggestions (have tried all the obvious)

borf by Joining in
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Replacement power supply for Tivo box

Hi, how do I go about requesting a new power supply for my VM tv box.  The Tivo box works with the power supply on my Tivo box in other room so it is the power supply not the box that has failed.The TV box is a 500gb Cisco - model CT 8620thanks,Mike

lemon63 by Joining in
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Resolved! Picture very dark

We have had a TiVo box for years but this morning the picture is very dark - both on live tv and recordings. I can’t find anywhere on Help/Settings that will let me increase the brightness. Any suggestions?

mfdawson by Joining in
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