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callly9020013's avatar
callly9020013
Just joined
21 hours ago

Not happy with my TiVo Box and poor service standards

Not happy with my TiVo Box - had enough of Virgin and their bots - anonymous replies and pretending to resolve issues - not happy as a customer at all - will not renew my TV contract and will continue alongside others to say as it is re: an appalling, useless and not value for money service...

1 Reply

  • jpeg1's avatar
    jpeg1
    Alessandro Volta
    55 minutes ago

    The Tivo is very old and if it's failing you can ask for it to be replaced with a V6. 

    Or is it a V6, a TV360, or a stream box? 

    As for not resolving issues, well that's just part of being a VM customer.