Virgin Media: TiVo® service
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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Re: Tivo boc electric cable

Hello we have had the same problem - I’ve got the box but cables gone missing through a build - kept box covered and same place It comes on it don’t have the feed to the channels - realized the cables were missing  can you help  thanks 

Resolved! Upgrade box

I have an old style TiVo box as our one and only box and was wondering about changing to a v6 or 360 box; is there an charge for doing so? 

paris by Dialled in
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Resolved! TiVo box died

Hi everyoneWe have 3 Virgin Media boxes, two V6 ones and a very old TiVo box. As of yesterday the TiVo has completely given up the ghost and I’m sure needs replacing, hopefully with another V6 box. I have tried to get through on the phone to customer...

Ellaye by On our wavelength
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Coax connector

Hi. We had a virgin engineer out back in June to install a second coax point in readiness for a second TV box. Everything was fine with the installation except we still had building work going on so the engineer was unable to feed the coax cable thro...

dhanks by Tuning in
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No picture but sound

I have sound but no picture - I have tried turning everything off including the TV and after about 1 min turning all back on again and still the same.I can go into the smart TV and the picture is fine so pointing to the Virgin Box

Resolved! Maxit TV

Does Maxit TV include Channel 5 catchup? When I try to see a C5 programme on catchup, I am asked for a PIN.

WEP_2022 by Joining in
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