Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112)
Our support team are aware of the issue and are currently investigating
We apologies for any inconvenience this issue may be causing.
Hi. I have recently changed my 'non smart' plasma television to a new smart tv. Should I retain the TiVo box or change to the latest Virgin box? If I do change how do I go about getting Virgin to change it?
Any future episodes of this programme on STV3 are held with Programme Info Last Shown Date of 16/11/22. Consequently a Series Link set up with Record only New fails with all episodes. So you either record them all or set them manually. Can someone at...
Hi there, my elderly father in law, who is a virgin media customer, is struggling with the remote. Too many buttons which he struggles to navigate. Do you provide a simpler remote that he can use? Thanks
I am being amazed by the incompetence of Virgin media recently.My 88 year old mother had issues with her Tivo remote. I ordered a new one but that was faulty, but when trying to get a replacement we are told we must pay £9.99 . I have tried to make c...
Looks like the same problem as I had about 18 months ago , I have sent a private message to the guy Gareth_L who arranged an engineer to visit me last time after I was without service for a very long period of time , hopefully they can fix it a lot ...
Is there a large button remote handset available and how can I obtain one for my elderly neighbour who is a virgin media customer and has great difficulty using the small buttons on the standard remote.