Virgin Media: TiVo® service
For all TiVo service and TiVo box questions
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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Resolved! TiVo Box

Hi. I have recently changed my 'non smart' plasma television to a new smart tv. Should I retain the TiVo box or change to the latest Virgin box? If I do change how do I go about getting Virgin to change it? 

GrahamP by Joining in
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Resolved! TV Remote for elderly relative

Hi there, my elderly father in law, who is a virgin media customer, is struggling with the remote. Too many buttons which he struggles to navigate. Do you provide a simpler remote that he can use? Thanks 

Julia_62 by Joining in
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I am being amazed by the incompetence of Virgin media recently.My 88 year old mother had issues with her Tivo remote. I ordered a new one but that was faulty, but when trying to get a replacement we are told we must pay £9.99 . I have tried to make c...

NO TIVO service again

Looks like the same problem as I had about 18 months ago  , I have sent a private message to the guy Gareth_L who arranged an engineer to visit me last time after I was without service for a very long period of time , hopefully they can fix it a lot ...

Large button TV remote

Is there a large button remote handset available and how can I obtain one for my elderly neighbour who is a virgin media customer and has great difficulty using the small buttons on the standard remote.