Virgin Media: TiVo® service
For all TiVo service and TiVo box questions
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Resolved! All services down

Tv, internet and phone down. Checked cables, rebooted everything and still a solid red light on the router and no tv services. Virgin diagnostic just says not connected. Any suggestions 

Classicm by Tuning in
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Resolved! Virgin Media Player

I used always watch Emmerdale and Coronation Street with catch up on Virgin Media Player. Since Feb 21st, they have not shown any episodes and I cannot find any reason why or if they intend to show them in the future. Does anyone know how I can catch...

Moll2 by Joining in
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Incorrect remote delivered

Hi,My dad has had a broken remote for his Tivo box for nearly a month now. 3 times I've ordered a mew remote for, three times VM have sent the incorrect remote! On the chats I've sent the serial number, the NAGRA IRD, and even photos of the broken re...


Resolved! Scrambled screen

Does anyone have any suggestion as to why I get the attached during any live game on sky sports? It’s been happening for  month now and the best advice I’ve had so far is to check the wires and reboot!  


Recorded programme disruptions

I have had this problem for quite a while now and I've not been able to speak to anyone to get it sorted. When I've recorded something and watch it the picture pixilates, freezes, jumps, loses sounds so it's completely unwatchable. I've done all the ...

tivo keeps rebooting

My tivo keeps rebooting and takes a very long time to restart. I have retried unplugging power for 30 minutes and then reconnecting, still happening after a few hours. Box fault?

Faulty Tivo replacement

Mums Tivo box gave the green DVR error screen today. First time. Its working again for now. Engineer booked for next week. I saw on

BirbL86 by Joining in
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