HiI was watching a channel when it froze. I put the Tivo box into standby and it tried to reset, but it took its sweet time, so I tried to reset at the back. It went into startup mode, did nothing, then the lights on the front began to flash. It's be...
Hi, forgetting all the technology! Anyway I logged on last week and found my contract has ended so I used the online chat and have ended up with a new contract that will send me a Hub 5 tomorrow. I forgot to ask for a transcript and don't have any em...
I’ve had a virgin TiVo box for a number of years and recently it has started to misbehave. Slow responses from commands sent from the remote even though I’ve changed the batteries. Regular (every few days) crashes where it’s just a black screen and h...
When I access True Detective On Demand, every episode in every season gives me the option to watch it on Sky Showcase (because I'm a subscriber). That is, all except one episode, Series 2 Episode 5, which does not have the Sky Showcase option. Only t...
My TV control app seems to work fine in all aspects other than the remote control optionit displays all recordings, settings, preferences and the like but I often use the remote option on iPhone and iPad to change channels etc.I have checked and rech...
I just moved house on 15 March & took my Virgin package with me (Now live in London)A chap came on the 16th and activated the internet, but refused to do anything with the TV as "it was not his remit". I don't know why as I've had broadband + TV wit...
I renewed my contract in Sept 23 as I didn't want the price to increase. I was assured by the call handler that my contract would be fixed for the term of the deal and would not increase. Surprisingly I've had an email now saying my price was going u...
we have just added sky sports to watch the new tennis channel to our VM package the picture is fuzzy and blurred watching a tennis game other sport channels in Sky in HD are perfect Sky sports in SD is no good and we feel VM should have told us in ...
I've tried calling 3 times and each time the call ends "goodbye" with zero option to talk to anyone.So this is my last ditch attempt....I have a Serires Link set up to record a specific show on 4 times a week - which it is not. I have checked the se...
Hi - For a few years our TiVo box glitches when playing recordings - some are worse than others and I suppose we’ve just lived with it. I suspect that I may be eligible for an upgraded box but not sure. Had this one for at least 5 years
