Virgin Media: TiVo® service
For all TiVo service and TiVo box questions
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+++Known Issue+++ Sky Comedy - F010630126

Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,

ModTeam by Moderator
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TV - No channels working

I posted recently on one of the other boards about my mother's home phone, a service she has been without since it stopped working on April the 4th. Now the problem has spread to her TV service. I was just wondering if anyone else is experiencing thi...

Resolved! Collection of TiVo box

Hi, I have booked a collection with VM for my TiVo box.I haven't received any instructions of what I need to return, just confirmation of the date.Do I need to return the remote, do I need to return any cables? Or is it just the TiVo box? I have no p...

Cwis by Joining in
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Resolved! Recycle TiVo box

Hi all, the link about recycling on the flyer enclosed with my 360 box isn’t working. I can see others have had the same experience. I’ve seen conflicting information about how to recycle a TiVo. I’ve called Virgin media and was, I think, told to put...

Carrie63 by Tuning in
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Resolved! M63 code

Hiya,had my address corrected on the system but did not move. Now have M63 error code and limited service, cannot record or live pause etc. Been to various departments but no resolution yet. Any ideas? 

Resolved! Netflix

It seems I can’t launch Netflix on my tv all of a suddenNot from the app or from channel 204 pressing the red button Any ideas?  It works on my phone

Sky sports red button

Hi, I’ve recently noticed I’m not able to access the ‘sky sports red button’ when watching the football on sky sports. Does anyone know how to rectify this? As I’ve paid for sky sports so should get the access to it! Thanks.