Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...
My Tivo box needs replacing, everyday we have to restart the box in order for it to work, my son who is very technical,says it needs replacing please.
I have had two Tivo boxes for some years. As of a few weeks now, one of them has started pixilating, get steadily worse. Maidenehead (Berkshire) area. Rebooted a number of times of course. How does one get in touch with a human at Virgin ?
Is it me I cant make my mind up its either the TV STB or the channelsthey are awful quiete even with TV sound turned fully upsome channels are reasonable alot very very quietei did check the sound on TV it seems to be oksound on Tivo is fully up yet ...
I’m raising this here as I just haven’t got the patience to call the contact centre again to explain to another agent there, and face the absolute lack of customer service I repeatedly have experienced, trying to help my aged and recently bereaved mo...
Hi I have a Tivo 1Tb box.Last year on some of the channel, especially the asian non HD channels, the pictures would be heavily pixellated.Rebooted the box many times with 20 min gaps but still the issues would be there. HD channels would not be that ...
The HDD noise from my TiVo box is loud. I don't mean loud as in the HDD is going wrong, I mean a normal kind of noise you'd expect from a healthy sounding HDD. But that's my problem, even the quietest of HDD's is annoying to my ears.So, I was wonder...
The last 2 weeks the picture jumps and sticks when watching Netflix or Prime through the set top box. Any ideas what might be causing this issue?
Connecting one of our Tivo’s to a new TV via HDMI it identifies as a Cogeco Set Top Box.This is really odd as it always used to call itself Virgin Media.Any idea why it would do this? And who or what is Cogeco?Simon
Keep getting error code 603 when trying to load programmes from ITV Hub. Rebooted box and tv still no change. How is this resolved and how long will I have this issue?
My virgin box is only given sound but no picture swapped Hdmi but no joyFire stick and other devices working ok
