Virgin Media: TiVo® service
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Resolved! Talking Pictures displayed wrongly

VM is taking 4:3 format material and displaying it such that the width fills the complete 16:9 frame resulting in the top and bottom of the 4:3 image being truncated. 4:3 content should be displayed with correct aspect ratio and have black bars at th...

pixelation STV

Watching STV just now (Emmerdale) and the pixelation is extremely bad.  Other channels seem to be ok.   [MOD EDIT: Subject title changed for clarity]

fuz by Dialled in
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Tivo remote replacement

I need to order a replacement Tivo remote.I tried online and it said -'Sorry, we can't place this order online, call us'I rang Virgin and the automated message said -'We will send you a link so you can order this online'I tried online AGAIN and it sa...

Pixelation

Has anyone had an issue with pixelating on only one channel? (ITV) It's been happening for a couple of days. I've rebooted TiVo box twice, still the same and got fed up waiting on phone to get through to customer service. I did check service issues o...

Resolved! Replacement Tivo Remote charge.

Hi, my Tivo remote has developed a fault where the lower keys no longer work. So the "clear", "0" and the "prev channel" buttons have all stopped working. This makes using the Tivo difficult to get to channels or clear programs.I went online to order...

CDH1994 by Tuning in
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  • 3 replies
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PPV issues

So, I booked and paid for the ppv on the main box in the house, and all I get is a black screen.However, the PPV is available on the second box, im my mothers room who is bed ridden and cannot stand any fighting(boxing or ufc).Why would this happen??...

Sky Sports+ Issue

Hi.  When I go to the Sky Sports+ Channel (508) - I only see one televised game on offer. I don't get the option to choose from a the selection of other matches that are available to watch. Very frustrating. I had one call with Virgin Media Customer ...

pw100 by Joining in
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  • 4 replies
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Resolved! No cost TiVo box upgrade

I received a letter saying I need to upgrade my TiVo at no cost to continue using Netflix. The letter contains a tv upgrades link which doesn’t exist. The automated web chat thing doesn’t have any relevant options and just takes you round in circles....