Hi there, Some customers may be experiencing degraded picture and sound quality on Sky Comedy (channel 112) Our support team are aware of the issue and are currently investigating We apologies for any inconvenience this issue may be causing. Best,
We are aware of some confusion around the inclusion of Netflix within some of our bundles. The Netflix Standard Plan is now included in the below bundles sold from 21st March 2022 only Biggest TV bundleBiggest TV Volt BundleUltimate Volt Bundle Pleas...
What's happened with ITV catch up.Started to watch an episode of "The Chase" earlier - was working fine.Gone in to finish it off and everything on ITV catch up now says "Upgrade to Watch"What is going on?
Why can’t we watch catch up or demand say need upgrade
My TiVo box tried to run an update. It was a black screen with the info that the channels were updating etc. Got to 3 out of 3 and then box restarted again. Flashing lights and nothing further on tv. Goes through stages now of all lights flashing the...
Hi, we're having the same problem! Live TV seems ok but our recorded shows are all pixellated. Live and paused programmes seem to be fine. What are our options please?
I also find the TiVo boxes slow and clunky because of only having a spinning hard disk, so I use an Apple TV instead (I previously used a Chromecast with Google TV), though I’m not sure if it’s just because I’m on a cheaper box and newer ones are muc...
Hi I just got a new controller for the tivo box but I'm having trouble pairing the new remote I've pressed the down button on the tivo box for 10 seconds and then pressed info on the remote for 7 seconds and it flashed green twice then pressed the up...
I am intrigued to understand whether this was resolved, I have an LG TV and experienceing exactly the same problem (although my screen only goes blank for maybe 5 seconds) I have replaced the HDMI Cable, tried all 3 of the HDMI ports on the TV and st...
Hiwe had an engineer out last week to repair the outside box, after which the Sony tv Indian channels are showing W02 error code. We’ve reset multiple times etc - any suggestions please?thanks
I have been experiencing issues with my old TiVO box for several years now whereby it freezes. A reboot is needed to get it back on line but this occurs all the time and have to virtually reboot every time I wish to watch TV. Calls were made to suppo...
My virgin box is currently saying dvr is corrupted which is the green screen of death I have tried everything nothing works even rang virgin they don't want to know has anyone else had this issue
