New remote control needed

[MBottle]

Hello

I need a new Tivo remote to replace the an ancient one which has stopped functioning properly.  

I have used the online support which sends me around in circles.  The old remote does not need batteries, pairing or anything else just replacing.

Thanks 

[Tom_W1]

Hi @MBottle thanks for your post although we're sorry to hear of your concerns.

Please allow me to send you a PM so I can look into this further for you, please expect one to arrive shortly and respond directly when you can!

Many thanks