My website is not loading on Virgin Media network

[ujwalrajeev]

Hi my website www.elegancesalons.co.uk is not loading on Virgin Media network. It loads on other networks. It shows like this 

Hmmm… can't reach this page

It looks like the webpage at https://www.elegancesalons.co.uk/ might be having issues, or it may have moved permanently to a new web address.

ERR_QUIC_PROTOCOL_ERROR

Our clients have been complaining about this. Please help me fix the issue. 
Our site was falsely blacklisted for some security which is now fixed and is all ok. I have also changed my old site by rebuilding it completely on Wix. Old site was hosted on GoDaddy. Now on Wix with the same domain.

[Client62]

For me the website is being blocked by VM's Virus Safe filter.

You need to take care of these malware issues :

https://www.virustotal.com/gui/url/9ff0c5f069d25a9a8b52ab7847d22753e0a9ffaba90d4cba5f674f8986ca7467

[ujwalrajeev]

Hi, thanks for the reply. These issues where all fixed since I rebuild the site using Wix. But they are still showing false warnings. How can I fix that?

[goslow]

If you think your new site is free of problems, you need to start logging false positive reports with each of the security providers showing on Virus Total who still think your site has issues.

You could try the list below as a starter but double check the entries as doubtless they will change over time

https://www.getvisible.com/false-positive-virus-malware-scans/

[ujwalrajeev]

Ok, Thank you I will do it.

[Client62]

For VM, email the details of the Virus Safe false positive to :  websafefeedback@virginmedia.co.uk

[ujwalrajeev]

Ok. Thank you so much