Hello,
I require help resetting my device limit as I'm using a device that's currently registered and it's asking me to re-register it but it appears the limit has been reached. I've only used the same 2 devices so not sure why its asking to register again.
Thanks.
Hi agbroon,
Thank you for your post and welcome to our community forums. We're here to help.
I'm very sorry to hear you're having some trouble with a device that's already listed as registered. Can you just check and confirm that you're definitely not accessing it from a VPN and that you're also not clearing your cache and cookies each time?
Thanks,
Yeah I'm not accessing by VPN and also not clearing cache and cookies, also on the app I accidentally closed it and when reopening the app it asked me to register the device again. Is it bugged of some kind?
Thanks,
Thanks for getting back to us agbroon.
Can we ask what devices are experiencing this issue?
Let us know,
