TV go app not connecting to either box

[Jamieo22x]

I'm trying to watch my recordings on TV Go app on my Samsung 20+ and iPad and I keep getting this message:

Both boxes are on and connected to the same WiFi.

Can someone help please as this is incredibly frustrating. 

[zoethorne69]

Yep having the exact same issue it is very frustrating 

[ModTeam]

Hi, 

I'm sorry to hear that you're having these issues with the TV Go app. Please click here for more information on this issue.

ModTeam