on 14-03-2024 13:00
Hi,
Trying to login to sky sports in Firefox and getting an "Unknown Error" after I've added credentials.
Tried in a private window, on a Chrome browser and on Android, but same error each time.
Have tried clearing cookies and cache but not worked.
Have looked at forum but can't find an actual fix either unless I'm missing something.
Any help to get working much appreciated.
Answered! Go to Answer
on 15-03-2024 14:50
Yes they did thanks. Changing my password and login email resolved it.
on 15-03-2024 13:49
Hey RichT22, thank you for reaching out and I am so sorry to hear about this issue.
I can see from our side you've spoke to team about this, did they manage to get this resolved for you?
Matt - Forum Team
New around here?
on 15-03-2024 14:50
Yes they did thanks. Changing my password and login email resolved it.
on 17-03-2024 09:49
Hi RichT22 👋 thank you for returning to the thread to keep us updated!
Glad to hear that changing the password and login email resolved things for you!
Hopefully there are no further issues moving forward. Let us know if there are and we will be happy to offer support again.
Thanks for your patience whilst the team offered support and got things resolved. Wishing you all the best! 🌞