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Sky sports app not working

Pbennett
Joining in

Hi, I’ve just switched to virgin and am having issues accessing the sky sports app. The screen is prompting me to login with my virgin media details as expected but its then asking me to I post a 4 digit pin…I’m doing this but there’s no ‘next’ button to go any further. Can anyone help?

 

 

3 REPLIES 3

Tom_W1
Forum Team
Forum Team

Hi @Pbennett thanks for your post here in the Community although we're sorry to hear of the concerns you've raised here.

Is this still happening for you today?

If so, can you try this on a different device or browser to see if its an individual device error?

Many thanks

Tom_W

Pbennett
Joining in

Someone else on forum confirmed the fix - the button is there but it’s invisible! You should tell sky to fix it 

Hi Pbennett, 

Thanks for coming back to us on this and confirming you've been able to resolve things. 

We'll pass your feedback over to the relevant teams so they can look into this further. 

If you have any other issues or queries, pop back and let us know. 

Thanks, 

Kath_F
Forum Team

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