Sky sport

[Matttoombs]

I am able to sign in to sky sports app. When I click a video it says it is on unavailable.

it does not register my device in the list of devices. Sky is ok on box

help!!

matt

[iXNine]

Hi, Matttoombs. Have you tried any of the VM help available here on Sky's website?

[nodrogd · Accepted solution]

Do you have any kind of VPN running (eg Norton 360)?

Sky block all access to the live channels through encrypted networks & VPNs to prevent access outside the UK.

[Paul_DN]

Hi Matt,

Thank you for reaching back out, when you said you aren't able to watch a Video, please can you expand a little on what video you are trying to watch?

Regards

Paul.

[Matttoombs]

that was it!! Thank you— it did not clash when I used sky go, but as soon as I turned it off the t worked.

[Vikki_M]

Hi Matttoombs

Thanks for your reply.

We're happy to hear this is now resolved 🙂

If you do have any further questions or concerns, please pop back to us and we'd be happy to help.